Support
Help with bookings, Ghost Pass and the Ghost Detail apps.
Contact us
Email ghostdetaillondon@gmail.com or message @ghostdetaillondon on Instagram. Studio hours are Monday to Saturday, 8am to 7pm.
Common questions
Answers about services, prices, areas and policies are on the Help page.
The apps
- Booking: a request sent from the app is confirmed by email. A booking is only confirmed once you receive written confirmation from us.
- Ghost Pass: memberships are paid on Stripe’s secure checkout. To change or cancel, use Manage membership in the app or email us.
- Help assistant: answers are generated by AI from our published information and can be wrong. Use “Report this answer” in the app, or email us, if an answer is inaccurate or inappropriate.
- Staff sign-in: for the Ghost Detail team only.
Your data
Read the privacy policy, or see how to delete your account.