Frequently Asked.

We operate from a private indoor studio on Sandown Road, Watford WD18. We are by appointment only — no walk-ins under any circumstances. Once your booking is confirmed, we'll send you the exact unit details via WhatsApp.

Use our online quote calculator to get your price, then submit the booking request. Alternatively, WhatsApp us on +44 7700 000000. We confirm all bookings within 2 hours and require a 30% deposit to secure your slot.

No. Strictly by appointment only. This policy exists to ensure every client receives full, undivided attention from arrival to handover. No exceptions.

Monday to Saturday, 8am–6pm. By appointment only. We occasionally accommodate early or late bookings for specific services — ask via WhatsApp.

Our four core services: Spark Wash £79 (45 min), Quick Refinement £249 (2–3hrs), Depth Refinement £449 (4–5hrs), Total Refinement £799 (6–8hrs). All prices are subject to a vehicle condition assessment — heavily soiled or neglected vehicles may incur additional charges which we confirm before starting.

Spark Wash: 45 minutes. Quick Refinement: 2–3 hours. Depth Refinement: 4–5 hours. Total Refinement: 6–8 hours. For elite services like PPF or full ceramic, timing is quoted individually. We never rush a job.

Yes. We work on everything from daily drivers to Rolls-Royce, Bentley, Ferrari, Lamborghini, McLaren, and classic cars. The standard is the same regardless of the vehicle. Larger vehicles (SUVs, vans, long-wheelbase) may incur a slight size surcharge.

Remove all personal belongings from the interior. If your car has a dashcam, let us know. For ceramic and PPF work, please ensure the car is structurally sound (no loose trim, cracked glass etc). We handle the rest.

Nano Banana is our proprietary ceramic coating system, developed exclusively for Ghost Detail Autos using a Gyeon Q²-based formula. It delivers 9H hardness (diamond-hard), hydrophobic self-cleaning properties, full UV protection, and comes with a 5-year warranty when maintained to schedule. It is not available anywhere else.

Our Nano Banana ceramic carries a 5-year warranty with the recommended maintenance schedule (annual top-up wash, biannual ceramic refresh). Without maintenance, expect 2–3 years of strong protection. We issue a Service Passport on every ceramic application to track your warranty.

For any car you intend to keep for 2+ years — yes, unequivocally. It eliminates the need for regular waxing, makes the car dramatically easier to clean, protects paint from UV fade and light scratches, and maintains the car's value. Our clients with ceramic coatings typically spend 80% less time maintaining their paint.

Yes. Mobile service is available across Hertfordshire, London, and the wider UK. Zone 1 (0–30mi from WD18) carries a +£45 surcharge. Further zones are available — use our zone checker to calculate your exact pricing. Studio visits are always preferred for ceramic, PPF, and paint correction work.

A flat, hard surface (driveway or car park — not grass), access to a water source (outdoor tap), access to a power supply (13-amp plug socket), and sufficient space to work around the vehicle. We bring all equipment. If any of these can't be met, a studio visit is required.

No. PPF, ceramic coatings, window tinting, and vinyl wrapping must be done in the studio. These processes require a controlled, contamination-free environment. Mobile service covers washing, polishing, interior work, and maintenance details only.

We require a 30% deposit to confirm all bookings, payable via bank transfer or card link (Stripe). The balance is due on completion. We also accept cash for the balance. Ghost Pass memberships and annual cards are processed via Stripe.

The Ghost Pass is our monthly membership programme. Three tiers: Spark £99/mo, Shield £199/mo, and Legend £299/mo. All tiers include priority booking, exclusive member pricing, and GHOST AI service reminders. View full details →

Yes. Ghost Detail gift vouchers are available from £79 and valid for 12 months. Contact us via WhatsApp or email info@ghostdetail.autos to arrange.